Frequently Asked Questions

Where do I get the regular Odette-Identification ?
You can order and receive your regular Odette-Identification on the following internet site :
Please find further details regarding OSCAR (Odette System of Coding And Registration) here:

How to enter the OSCAR-Code in the Odette ID Setup ?
Please enter values in the Odette ID Setup as follows :
  • ICD: Enter "0177" here. This is a fixed code.
  • Code: This code consists of 14 characters. Because the OSCAR-Code only provides 4 characters fill up the 10 leading characters with Zeros.(e.g. OSCAR-Code = "X00A" => Code = "0000000000X00A" )
  • CSA: Enter 6 Zeros or leave the Field blank.

How to register Odette MC ?
Choose the icon "Online-Registration". Enter your full address and name a contact person who shall be point of contact for the Odette MC.

Which ISDN hardware is recommended ?
For all Windows versions except 200x Server we recommend the AVM Fritz!Card. Alternatively, especially for Server operations, the AVM B1 or all ISDN cards from Dialogic can be used. For ISDN Router we recommend products from Cisco and BinTec.

How to complete field "ISDN-Number Odette" ?
If the computer is attached to an ISDN enter an available number at which the Odette MC can wait for incoming calls. A multiple reservation with telephone or fax is possible. However, no other ISDN communication software should use the same MSN. If a PBX is used just enter the extension number instead of the complete phone number.

How to complete field "Complete ISDN-Number" ?
Enter the ISDN number as you would dial it on a standard phone including national pre-selection but no international pre-selection.

How to complete field "Prefix PBX" ?
Enter the digits necessary for getting a line. This field must leave empty if your computer is operating directly on an ISDN MSN.

Service and Support ?
Obviously, at no further costs.

Has Odette MC a remote control function ?
Yes, for detailed description please see Manual Odette MC.

How to install Odette MC ?
The self-extracting file creates a directory named "InstallOdette" on your hard disk. Call the program "Setup.exe" from this directory and follow the given instructions.