Frequently asked questions

Installation and registration

 How to install !MC5?

Download the !MC5 Setup, run it and follow the instructions.

 How to register !MC5?

Run the "Online registration". It will run automatically after the setup and can be started later e.g. via the Windows Start Menu or from !MC5s main menu. Enter your company and contact data and, if you already have licensed !MC5, then send the registration.When registering as demo version make sure you enter your contact email correctly as your demo license key will be sent to this address. The online registration requires internet access.

ISDN

 Which ISDN hardware is recommended?

For all Windows versions except any version of Windows Server we recommend the AVM Fritz!Card. Alternatively, especially for servers, the AVM B1 or all ISDN cards from Dialogic can be used. For use with virtual servers we recommend using an ISDN routers. Products from Cisco and BinTec are known to work well.

 How to complete field ISDN-Number Odette?

If the computer is attached to ISDN enter an available number at which the Odette MC can wait for incoming calls. A multiple reservation with telephone or fax is possible. However, no other ISDN communication software should use the same MSN. If a PBX is used just enter the extension number instead of the complete phone number.

 How to complete field Complete ISDN-Number?

Enter the ISDN number as you would dial it on a standard phone including national pre-selection but no international pre-selection.

 How to complete field Prefix PBX?

Enter the digits necessary for getting a line.

OFTP / OFTP2

 Where do I get the regular Odette Identification?

You can order and receive your regular Odette Identification on the following website: https://www.odettesecure.com/

Please find further details regarding OSCAR (Odette System of Coding And Registration) here: https://www.odette.org/repository/project-workspace/OSCAR_Explained.pdf

 How to enter the OSCAR code in the Odette ID Setup?

Please enter values in the Odette ID Setup as follows:

  • ICD: Enter "0177" here. This is a fixed code.
  • Code: This code consists of 14 characters. Because the OSCAR-Code only provides 4 characters fill up the 10 leading characters with Zeros (e.g. OSCAR-Code = "X00A" => Code = "0000000000X00A" ).
  • CSA: Enter 6 Zeros or leave the Field blank.

General

 Has !MC5 a remote control functions?

Yes, for detailed description please see !MC5 Manual